
We store Customer's Name, Address, Email Id and Contact Number(s) in our server hosted by Hostinger. These information are collected inline with the terms of online e-commerce platform. All the information collected is used for our internal purposes. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We never share your information with the third parties. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.Orders are shipped out within 2 working days. Delivery of products is based on the terms & conditions of the Courier company being engaged.
15 days easy returns policy is subjected to these criteria:
1. The product must be returned without any scratches or damage 2. Must be returned in its original packaging 3. Must not be a sale item (Products on sale are Non-Refundable) 4. All products have to be returned by the customer to the official address mentioned in our ``Contact Us`` Page NOTE: All returns, exchange and warranty claims will be processed after examining the claim and approval from us. Shipping Charges are Non-Refundable.We offer a 6 month warranty against manufacturing defects. Warranty will not cover damage from abuse use, drops and other impacts, exposure to moisture or extreme temperatures.
All wooden products are prone to attracting mold and fungus in humid conditions. This is not a manufacturing defect and cannot be the basis of a return/exchange/warranty claim. Simply wiping away the mold with a clean dry cloth and keeping your wooden product in the sunlight will fix the mold/fungus issue. As a precaution, please store your wooden products in a dry airy place.